As a nursing home leader, you face constant demands to stay compliant, support your staff, and deliver exceptional care. This four-part webinar series is designed with you in mind, focusing on the regulatory updates, survey trends, and leadership challenges that matter most.
From navigating top survey violations to leveraging Five Star data, preventing administrator complaints, and preparing the next generation of leaders, you’ll gain the tools and insights to strengthen your success today and into the future. Members: 199 | Nonmembers: 398 *Special discounted rate for AITs, email Claire Ruble for details*
Schedule: October 21 | Top Ten 2024 Survey Violations: Prevention and Response Jodi Eyigor, Senior Director of Nursing Home Quality & Health Regulation, LeadingAge Survey findings have a significant impact on a nursing home’s operations, reputation, and quality outcomes. In this session, we will review the top ten survey violations from 2024 at both the federal and state levels. You’ll learn practical strategies to prevent these common deficiencies and clear, actionable steps to address them if they occur; helping you maintain compliance, support your leadership team, and continue delivering high-quality care. October 30 | Five Star Tool & Report: Understanding & Using Your Data Jodi Eyigor, Senior Director of Nursing Home Quality & Health Regulation, LeadingAge
A nursing home’s Five Star Quality Rating plays a critical role in public perception, referrals, and organizational strategy. In this session, we’ll explore the Five Star tool and report, learning how each domain is calculated and what the results mean for their organization. You’ll gain practical guidance on interpreting your data, identifying trends, and using insights to support quality outcomes, compliance, and leadership decisions. November 6 | Preventing & Addressing Administrator Complaints Annette Kelley, MS, CSAC, Deputy Executive Director, Board of Long-Term Care Administrators
Complaints filed against nursing home administrators can affect licensure, reputation, and leadership effectiveness. In this session, we'll help you understand the most common types of administrator complaints, how they are investigated, and the potential outcomes. You’ll learn proactive strategies to prevent complaints, as well as best practices for responding effectively if they arise, helping you safeguard your role, strengthen your leadership, and support ongoing excellence in care. November 13 | Cracking the Code: Administrator Exam Success Strategies Jenny Inker, MBA, MS, PhD, LALFA, Associate Professor, VCU Department of Gerontology In this session, we will explore success strategies for taking the Administrator-in-Training (AIT) national exam. While formal exams can be stressful, there are proven ways you can prepare, increase confidence, reduce stress, and set yourself up for success. This session is designed specifically for nursing home administrators and their AITs, offering practical guidance and resources to help both preceptors and candidates navigate the exam process successfully. Members: $199 Non-Members: $398 *Discounted pricing available for AITs. Please email Claire Ruble for more information or to register.
This program has been approved for Continuing Education for 4 total participant hours by NAB/NCERS—Approval #20261020-4-A116512-DL
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