Wednesday, June 4 | 11:00 AM – 12:00 PM
Through live demonstrations of LeadingAge’s CAST tools and resources, attendees will gain hands-on experience in navigating technology selection and adoption. Participants will explore key tools designed to support informed decision-making, discuss their practical applications, and learn strategies for integrating emerging technologies into aging services organizations. The session will conclude with a discussion on current and emerging technology trends shaping the future of the field.
Speaker: Scott Code

Wednesday, June 4 | 11:00 AM – 12:00 PM
This one-hour session is designed for both hospice and skilled nursing providers who are committed to creating seamless, high-quality care for residents by effectively integrating hospice services into skilled nursing communities. Whether you're a hospice provider seeking to partner with skilled nursing or a skilled nursing provider looking to integrate hospice care, this session will provide you with the essential tools and strategies to ensure a cohesive approach that benefits residents and their families.
Speaker:Renee Thompson & Michelle Thomas

Wednesday, June 4 | 11:00 AM – 12:00 PM
Consider today’s competitive landscape for senior living communities. Ensuring each level of living stands out is essential in order to maximize connection with potential residents and their families. Join us for an insightful session on "Creating a Legacy: Branding for Each Level of Living" where we will explore innovative strategies to enhance your brand’s visibility while addressing the unique challenges faced by prospective residents and their families navigating care options for their loved ones.
Speaker: Derek Machado

Wednesday, June 4 | 11:00 AM – 12:00 PM
New CEOs often bring a fresh lens to organizational challenges, spotting inefficiencies, cultural dynamics, and untapped opportunities that others may overlook. In this session, you'll hear from Tyler Kendall, President & CEO of Westminster-Canterbury of the Blue Ridge, Jan Bigelow, President & CEO of Williamsburg Landing, and Mike Cunningham, CEO of Lucy Corr. They’ll share the strategic vision they have for their communities, shaped by their unique perspectives and fresh ideas.
Speakers: Tyler Kendall, Jan Bigelow, Mike Cunningham, Rafael Haciski

Wednesday, June 4 | 2:15 PM – 3:15 PM
In today's technological landscape, integrating Artificial Intelligence, data, and Robotic Process Automation (RPA) in senior living communities enhances operational efficiency and resident care. This session explores the latest advancements in AI, predictive data analytics and RPA technologies along with their benefits. Predictive models can forecast healthcare needs, preventing hospital readmissions and reducing costs. An example includes a senior community using AI-driven predictive analytics to monitor health data, reducing emergency visits and improving outcomes. Another community used RPA for billing, reducing administrative costs by 40% and enabling finance staff to focus on strategic planning.
Speakers: Nick Patel and Todd Andrews

Wednesday, June 4 | 2:15 PM – 3:15 PM
All senior living organizations strive for growth, but it’s not always easy. This session will explore the challenges and opportunities that various organizations have encountered0 while following a growth strategy. Andy Siegel, Chief Business Development Officer & Head of Home & Community Based Services for Goodwin Living and Jenni Martin, Chief Growth and Access Officer for Blue Ridge Care will show you how to gain buy-in for your growth plans from residents, employees, caregivers, referral sources, lenders, and the local community while helping your organization fulfill its mission, stay true to its core values, and provide high-quality care. You’ll take home tips for ensuring your organizational growth reflects its corporate structure, governance, and nonprofit status. You’ll also learn how to identify long-term goals and make tough decisions if growth-related projects are not proceeding according to plan.
Speakers: Jenni Martin, Andy Siegel

Wednesday, June 4 | 2:15 PM – 3:15 PM
This interactive session will provide participants with a deeper understanding of microaggressions and their impact on individuals and workplace culture. Through real-world examples and engaging discussions, attendees will explore practical strategies for recognizing, addressing, and responding to microaggressions in a constructive and professional manner. The session will introduce effective tools and communication techniques to navigate difficult conversations while fostering inclusivity and respect. Participants will gain actionable insights into creating and sustaining a workplace culture that actively challenges bias and promotes psychological safety.
Speaker: Jennifer Jimenez-Marana

Wednesday, June 4 | 2:15 PM – 3:15 PM
This presentation will explore innovate strategies to enhance resident engagement in senior living communities, focusing on fostering a vibrant, active, and inclusive environment. Participants will learn how engagement activities can positively impact the physical, emotional, and social well-being of residents. Practical tools and best practices will be shared to help facilitate meaningful interactions and build stronger connections with residents. By the end of the session, attendees will be equipped to create a more vibrant, supportive, and fulfilling living experience for seniors.
Speakers: Abby Fuller, Joanna Velazquez

Wednesday, June 4 | 3:30 PM – 4:30 PM
Faced with ever-growing financial pressures, a senior living organization’s most realistic strategy for securing long-term sustainability is growth, and generally in some form of independent living. For many organizations, this imperative to grow includes exploring different types of product options and targeting different economic levels of seniors. The most aggressive organizations tend to think regionally, considering any opportunities within several hours’ drive time of the original market. In a state of Virginia’s size, the task of identifying and prioritizing potential new locations to explore is a daunting task.
Speakers: Rob Love, Sara Montalto

Wednesday, June 4 | 3:30 PM – 4:30 PM
This engaging session will explore the latest trends and innovative strategies in Home and Community-Based Services (HCBS) specifically, home health, hospice, and private duty that enhance the quality of life for older adults. We will utilize the insights from a Holleran Survey, which captures the perspectives of LeadingAge Life Plan Communities, to understand the barriers, trends, and challenges these communities face in implementing HCBS. The session will emphasize collaborative approaches that foster independence and support holistic care for older adults. Participants will learn how to effectively implement and manage home health, hospice, and private duty operations within their organizations about practical applications, and emerging best practices. The session will emphasize collaborative approaches that foster independence and support holistic care.
Speakers: Christine Fares Walley, Joan Punch

Wednesday, June 4 | 3:30 PM – 4:30 PM
With the volatility in the financial markets, many senior living providers have been forced to reevaluate the viability of expansion or new developments projects. Further, organizations looking to acquire or divest assets have often faced challenges sourcing capital or finding buyers with the suitable financial backing to close. This session will cover recent financing and acquisition/divestiture trends for senior living providers. Attendees will learn about financing methods in the current, higher interest rate environment and how borrowers in Virginia and across the United States have been able to raise capital for new developments as well as acquisitions. Attendees will also learn how to assess acquisition and divestiture opportunities in the current market.
Speaker: Aaron Rulnick

Wednesday, June 4 | 3:30 PM – 4:30 PM
This session will explore how to reduce burnout, turnover and improve outcomes by understanding generational and personality types. As an industry we must continue to improve patient outcomes however, we cannot do this without the stability, support and wellness of our staff. The Global Health Pandemic challenged and changed everything from supply chain issues to staffing shortages across all industries. In order to move forward with a patient-centered focus and be successful in these demanding times, facility leadership must ensure a different approach with staff and caregivers to encourage and empower them to exceed expectations. Join us to learn the importance of understanding what makes your workforce "tick" and apply strategies for successful engagement with each other and the patients/residents you serve.
Speakers: Michael Wayman, Jennifer Callahan