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Proactive Webinar: Quality of Life/Quality of Care
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This webinar focuses on quality of life and quality of care for F-Tags F675, F684, F697, F698 and F744 (formerly F309).

When: Wednesday, April 25, 2018
3:00 PM
Where: United States
Contact: Paula Ropelewski
(804) 965-5500

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Session Title: F-Tag Review Series- Comprehensive review of Regulations and Interpretive Guidance for Quality of Life/Quality of Care Requirements

Presented By:

  • Shelly Maffia, MSN, MBA, RN, LNHA, QCP, Director of Regulatory Services

    Shelly Maffia is a Registered Nurse and Nursing Home Administrator with over 15 years of experience serving in long term care leadership and consulting positions, including positions as Director of Nursing, Administrator, and Corporate Nurse Consultant and Training Positions. She earned the QAPI Certified Professional (QCP) credential from the American Association of Nurse Assessment Coordination (AANAC), which was established to promote the highest standards for QAPI program implementation in the long-term care profession.


Contact Person: Shelly Maffia 812-719-0452

Proactive Medical Review and Consulting


Course Description:

This session will focus on the Quality of Life/Quality of Care Regulations including, but not limited to, F-Tags F675, F684, F697, F698, and F744 with a review of the regulations and an analysis of the associated Interpretive Guidance. A review of survey procedures, such as the Pain Recognition and Management, Dialysis, and Dementia Care Critical Element Pathway and/or Surveyor Probes used to guide the investigative process will be discussed. Actual citation examples will be shared and discussed. Tools to assist the facility interdisciplinary team in monitoring compliance and incorporating into the facility QAPI processes will be discussed.


Projected Learning Outcomes/Course Objectives: At the conclusion of each session, the learner will:

  1. Identify the regulatory requirements related to Quality of Care and Quality of Life
  2. Identify survey procedures that describe how Quality of Care and Quality of Life is reviewed for compliance during the annual survey process
  3. Identify examples of how F-Tags related to Quality of Care and Quality of Life are commonly cited in the new LTCSP
  4. Identify tools for the leadership team to use for monitoring compliance with Quality of Care/Quality of Life requirements
  5. Explain strategies for incorporating survey preparedness related to Quality of Care and Quality of Life into facility QAPI processes 

Course Content

3:00        Overview of the F-Tag Regulations and Interpretive Guidance

3:30        Survey procedures for assessing compliance with the F-Tag and citation examples

4:00       Strategies for monitoring compliance and incorporating survey preparedness into facility QAPI processes   

4:15       Closing Comments/Q&A