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Senior Housing Manager 2-Day Program
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This workshop targets Independent Living and Affordable Housing Managers, and covers many topics specific to housing, such as legal and financial issues, aging in place, resident safety, changes in resident levels of care, wellness programs, community partnerships, management and supervisory skills, emergency preparedness, and much more.

1/24/2018 to 1/25/2018
When: 8:00 AM
Where: St. Mary's Woods
1257 Marywood Lane
Henrico, Virginia  23229
United States
Contact: Paula Ropelewski
(804) 965-5500


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PLEASE NOTE: If you are a LeadingAge Viriginia member, you MUST log-in before registering in order to receive the discounted member rate. Please be sure to use your existing log-in information. If you're unsure of what that is, click the "Forgot My Password" link to reset it. PLEASE do not create a duplicate member record when registering. If you do not log-in first and/or create an additional record for yourself, it won't be linked to your membership account and you will be charged the nonmember rate. You will not be refunded the difference.

CANCELLATION POLICY: Cancellations received in writing by seven days before the start of the event will receive a credit, less a $25 administrative fee, toward a future LeadingAge Virginia event, excluding the Annual Conferences or Leadership Retreats. Cancellations received after seven days before the even will be considered a no-show and no credit will be issued. Substitutions are encouraged. Any credits will expire one year after the date of the event. 

Senior Housing Manager Training

(Audience: IL/Affordable Housing Managers)

 

 

Day 1

Time

Understanding Your Residents

Subtopics

Speaker(s)

 

 

Topics

 

 

 

 

8:30a

 

Kickoff

 

 

Melissa Andrews, LeadingAge Virginia and Denise White, CSM

 

 

9a-9:15a

Overview of Senior Housing Manager Training Program

 

Denise White, CSM

 

9:15a-9:45a

General Understanding of the Aging Population

What is Normal Aging?

Understanding physical and psychosocial needs of resident population

DARS: Kathy Miller or Liz Havenner

 

9:45am

Break

 

 

 

10a-12p

Resident Life: Engaging Residents and Creating a Wellness Environment

Resident Activities

Communication

1. Newsletters

2. Announcements

3. Non-English Speaking Residents (LEP)

Wellness Programs

(exercise, brain health, fall prevention)

Volunteer Management and Recruitment

Creating Partnerships

1. Senior Centers

2. Recreation Departments

3. Senior Transportation

4. Department of Social Services

5. Nutrition Programs and Meal on Wheels

6. Care Managers/Home Health

7. Adult Day Care/PACE

8. Healthcare and Senior Service Providers

Role of Service Coordinators

Rusinak, CSM

 

12-1p

Lunch

 

 

 

1-1:45p

Overview of Residents Rights

 

What is Adult Protective Services?

What is a mandated Reporter?

What is abuse, neglect, exploitation?

Marjorie Marker,

DARS

 

 

1:45-2:45p

Resident Aging in Place Mental Health Issues

…What happens when a resident can no longer live safely in their apartment?

…Understanding assisted living and Nursing Home Care Options (to include City/County Services)

…Early Dementia

…Depression

 

Tina Thomas, Alzheimer’s Assn. of Greater Richmond


 

2:45-3:00p

Break

 

 

 

3:00-4:30p

Legal Issues

Power of Attorney

Sigrid Haines, WTP

 

 

 

Guardianship

Same

 

 

 

Lease Violations

Same

 

 

 

Fair Housing and Reasonable Accommodation

Same

 

 

 

Advanced Directives

Nathan Kottcamp, McGuire Woods

Day 2

 

Managing Staff and Your Building

 

Speaker(s)

 

 

Topics

 

 

 

8:30-10:15a

Managing Staff

Leadership and Supervisory Skills

Denise White, CSM

 

 

 

Hiring, Orientation, Retention, Recognition

same

 

 

 

Time Management

same

 

10:15a

Break

 

 

 

10:30-12p

Financial Management

Marketing and Occupancy

 

Denise White, CSM.

 

 

 

Payroll

Kevin Salminen, Pinnacle Living

or one of his staff

 

 

 

Purchase Orders and Contracts

Same

 

 

 

Budgets

Same

 

 

 

Financial Reports and Audits

same

 

12-1p

Lunch

 

 

 

1-2p

Building Maintenance

Tour of Building/Mock Property Inspection

Dave Rawlings, CSM

 

 

 

Work Orders

 

 

 

 

Inspections/HUD REAC

 

 

 

 

Cleanliness

 

 

2-2:30

Emergency Planning

Partnering with local fire, police, rescue

Rick Christ, CPR

 

 

 

Fire Drills and Fire Safety

Same

 

 

 

Natural Disasters

Same

 

2:30-3

 

After Hour/Weekend Response

Dave Rawlings, CSM

 

 

 

Incident Reporting and Insurance Claims

Same

 

 

 

Resident Wellness Checks/Missing Residents

Same

 

 

 

On-site resident death

1. Emergency Contact

2. Access to Apartment

3. Who to notify?

Same

 

3-3:15

Wrap-up (evaluations/certificates)